Contact Us

Use the form on the right to send us a message

We can also be reached at:

Emailstaff@twelvewine.com

Phone: 503-435-1212

Tasting Room
214 Main Street
Carlton, OR 97111

Mailing Address
PO Box 787
Carlton, OR 97111

214 Main Street
Carlton, OR 97111
United States

503-435-1212

Twelve is a family-owned winery that's been making small lots of high-quality Oregon Pinot noir and white wine since 2003. 

Purchase Info

Discounts, Shipping, Payment and Taxation information for purchasing wine from Twelve on the online store.


Discounts

Half Case (6 Bottles) Discount of 10%: Applies automatically during checkout
Full Case (12 Bottles) Discount of 15%: Applies automatically during checkout
*promo codes are case-sensitive

Wine Club Members receive 20% discounts on wine purchases. Club Members should enter code TWELVECLUB when checking out to receive the discount, or call us at 503-435-1212 to order over the phone.


Shipping & Payment Information

NoteWe can only ship to the states listed below through December 31, 2016. As of Jan 1, 2017, our warehouse is no longer holding permits allowing us to ship directly to consumers through them as a 3rd party, so we are looking into obtaining the permits ourselves. As we do, we will add states back to the list. Sorry for any inconvenience.

Shipping is via FedEx ground service with delivery in 1-5 business days. Other shipping options available upon request. Shipping is calculated by our online store service VinoShipper.

Whenever possible, please have your order shipped to a business address or a location where someone is always available to sign for the package during normal business hours.

Shipping charges are calculated automatically during checkout based on the destination.  

We are unable to ship to your state if it is not listed in one of the states listed on the online store. Consumer needs a permit or special documentation for shipping into Alabama, Arkansas and Virginia. Louisiana, Michigan, Missouri and Connecticut have recently been dropped from our list of supported ship-to states. Our policy remains to ship only to states where it's legal and where Fed Ex or UPS are licensed to deliver wine to consumers. Please consult this form to determine the current legal status of shipments into your home state. If you do not like your states laws, please call your legislators and propose that they adopt less restrictive regulations


TAXATION INFORMATION

We charge tax on wine and shipping based on a state-by-state basis. Tax will be calculated during the checkout process. Any additional taxes not included in the online system (such as some additional local-level taxes) will be paid for by the winery.

For the latest state-by-state tax rates provided by our shipping manager, Oregon Wine Services and Storage, Click Here.


Packaging Fees

Packaging fees will be applied automatically during checkout. These fees are, per box:
1-4 bottles: $3
5-6 bottles: $5
7-12 bottles: $8